Privacy Policy

Last updated: August 5, 2026

ShuttleHawaii ("we", "us") operates the ShuttleHawaii.com website and the ShuttleHawaii mobile applications (the "Service"). This policy explains what we collect, how we use it, and your choices.

Information we collect

• Account information — name, email, phone number.
• Booking information — pickup/drop-off locations, dates, passengers, and trip notes.
• Payment information — processed by our payment provider (Stripe); we do not store full card numbers.
• Usage & device data — app activity, device identifiers, and diagnostics to operate and improve the Service.
• Location — with your permission, to provide pickup and trip features.

How we use information

• Provide, process, and confirm your transportation bookings.
• Connect you with transportation providers and drivers.
• Power the AI travel concierge and personalize recommendations.
• Send booking confirmations, receipts, and service updates.
• Prevent fraud and maintain security.

Sharing

We share booking details with the transportation provider and driver fulfilling your trip, and with service providers (payments, hosting, communications, AI processing) that help us operate the Service. We do not sell your personal information.

Data retention & deletion

We retain information for as long as your account is active or as needed to provide the Service and meet legal obligations. You may request access to or deletion of your data at any time by emailing hello@growmywebsite.com.

Your rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to certain processing. Contact us to exercise these rights.

Children

The Service is not directed to children under 13, and we do not knowingly collect their data.

Contact

Questions? Email hello@growmywebsite.com.